refund policy
Because Carmex sells products to retailers both directly and indirectly (through distributors), we cannot process returns for purchases made outside of https://www.carmex.ch.
If you would like to return a Carmex product, contact your point of purchase for a refund or exchange in accordance with the retailer's return policy. We recommend that you always keep your receipt and check the retailer's return policy.
If for any reason you do not wish to keep a product ordered on https://www.carmex.ch , you can return new and unused items within 14 days of receipt. We will refund the purchase cost of the products, less shipping and handling changes. Items must be returned in their original condition. There will be no refunds for used products. If you receive a defective or incorrect product, please return the item to us within 14 days. We will reimburse you for the purchase costs, including return shipping.
If you would like to return a Carmex product, contact your point of purchase for a refund or exchange in accordance with the retailer's return policy. We recommend that you always keep your receipt and check the retailer's return policy.
If for any reason you do not wish to keep a product ordered on https://www.carmex.ch , you can return new and unused items within 14 days of receipt. We will refund the purchase cost of the products, less shipping and handling changes. Items must be returned in their original condition. There will be no refunds for used products. If you receive a defective or incorrect product, please return the item to us within 14 days. We will reimburse you for the purchase costs, including return shipping.
