refund policy

Because Carmex sells products to retailers both directly and indirectly (through distributors), we cannot process returns for purchases made outside of

If you would like to return a Carmex product, contact your point of purchase for a refund or exchange in accordance with the retailer's return policy. We recommend that you always keep your receipt and check the retailer's return policy.

If for any reason you do not wish to keep a product ordered on , you can return new and unused items within 14 days of receipt. We will refund the purchase cost of the products, less shipping and handling changes. Items must be returned in their original condition. There will be no refunds for used products. If you receive a defective or incorrect product, please return the item to us within 14 days. We will reimburse you for the purchase costs, including return shipping.

apotheken - CARMEX Switzerland
coop_200x_7a31777b-3a97-40b9-b4c0-00bae59abbce - CARMEX Switzerland
manor - CARMEX Switzerland
migros - CARMEX Switzerland
metro - CARMEX Switzerland

perfecthair - CARMEX Switzerland
galaxus - CARMEX Switzerland
brack - CARMEX Switzerland
amavita - CARMEX Switzerland
sunstore - CARMEX Switzerland

zurrose - CARMEX Switzerland